3M Master Data Analyst GSC 

Philippines, Taguig 

500251727

Job Description:

Job Summary:

• Job duties may include being primary business point of contact for master data (Customer, Vendor, Material) setup, maintenance, reviewing, posting, and/or maintenance, including consultation on strategies to speed data collection and improve data quality or responsible to triage and/or resolve master data issues in a timely and accurate method according to Service Level Agreements.
• Analyze negative trends or delays in the process to identify root causes enabling identification of proactive improvement opportunities.
• Manage their respective teams end-to-end process including follow-up and escalation to meet Service Level Agreements.
• Ensure application of global master data and business specific governance is followed.
• Follow-up on process delays and/or coordinate activities required to complete assigned tasks within SLA targets.

Responsibilities:

• Develop expertise on data governance and processes for Customer, Vendor, & Material Master in SAP and Legacy Processes.
• Develop expertise in master data set-up for Customer, Vendor, & Material Master in SAP & Legacy Systems.
• Monitor queues for new requests in SAP and Legacy Systems.
• Completes assigned tasks within SLA targets.
• Coordinate queue or issue resolution, cycle time, leveraging global Master Data Global Operations Support team to meet Service Level Agreements.
• Provide support in generating reports to assigned business team to enable end-to-end process visibility.
• Coordinate activities such as follow-up on data set up delays, legacy process delays, follow-up with the business on missing fields or incorrect data or with functional data providers to support master data set-up process.
• Escalates issues as needed and responds to general Master Data related questions or issues.
• Maintain business group workflow/routing configuration information.
• Provide support with some Master Data Specialist activities.
• Identify opportunities to improve data quality & reduce cycle time.
• Support ERP deployment pre and/or post go-live

Qualifications:

• Bachelor's degree or higher from an accredited universityor2-3equivalent work experience in Master Data Management, Supply Chain, Manufacturing, Operations and/or IT.
• Detail oriented and enjoys working with operational processes.
• Collaborative team player
• Analytical
• Previous experience working with SAP
• Previous experience working with Material Master Data Management, data quality, data governance within a global master data environment or familiarity working with Supply Chain processes or Manufacturing preferred but not required.

Please note: your application may not be considered if you do not provide your education and work history, either by: 1) uploading a resume, or 2) entering the information into the application fields directly.

Please access the linked document by clicking select the country where you are applying for employment, and review. Before submitting your application, you will be asked to confirm your agreement with the terms.