EY Cyber Operations Lead 

Canada, Ontario, Toronto 

499859976

Your key responsibilities

Working with partners and clients the candidate will be responsible for:

• Building and fostering relationships with key stakeholders, business leaders and technology teams to manage business strategy and deliver outstanding internal and external support
• Overseeing and managing/automating improvements to the Cyber Practice’s business processes, methodologies, and client communication methods
• Driving consistency of all established processes and procedures by sharing best practices with team members to contribute to enhance the quality of client experience
• Reviewing and developing key documentation, including policies and procedures and reports, to ensure alignment with company standards
• Actively participating in and contributing to the preparation of statements of work, proposals and the steps of these processes according to firm guidelines

• Managing and maintaining external and internal process for the business including:
  • Client onboarding

• End-to-end Client experience
  • Inventory
  • Reporting and report writing
  • Managing client billing and invoicing
  • Compliance (SOC 2)
  • Technology project management

Key Candidate Requirements

• Strong attention to detail and sound organizational skills; ability to manage multiple priorities simultaneously
• Demonstrated ability to communicate, present and influence credibly and effectively
• Proven sound judgment and flexibility in balancing multiple project requirements, tight deadlines, and keeping people and projects moving on schedule, with high attention to detail
• Work with minimal supervision, linking in with account team as and when required
• Manage projects or initiatives while clarifying objectives, priorities, roles, responsibilities, timelines and scope changes as appropriate

To qualify for the role you must have:

• 3 years related working experience
• Experience working within the cybersecurity field in a client facing role
• Professional services experience specific to Cybersecurity
• Two years’ experienceeffectively leading or coordinating projects and motivated teams with diverse skills and backgrounds.
• Experience in business development and client engagement
• Strong written and verbal communication, presentation, client service and technical writing skills, coupled with a strong interest in further developing and integrating enterprise finance with technology skills

We offer a competitive compensation package where you’ll be rewarded based on your performance and recognized for the value you bring to our business. In addition, our Total Rewards package allows you decide which benefits are right for you and which ones help you create a solid foundation for your future. Our Total Rewards packageincludes a comprehensive medical, prescription drug and dental coverage, a defined contribution pension plan, a great vacation policy plus firm paid days that allow you to enjoy longer long weekends throughout the year, statutory holidays and paid personal days (based on province of residence), and a range of exciting programs and benefits designed to support your physical, financial and social well-being. Plus, we offer:

• Support and coaching from some of the most engaging colleagues in the industry
• Learning opportunities to develop new skills and progress your career
• The freedom and flexibility to handle your role in a way that’s right for you

Make your mark. Apply today