Capital One Cyber Client Assurance Principal Associate 

United States, Virginia, Arlington 

498970129

Center 3 (19075), United States of America, McLean, Virginia Cyber Client Assurance, Principal Associate

A little about you:

• Strong curiosity and self-starter

• Strong desire for collaboration and ability to receive and deliver constructive feedback to help the team and our program grow and deliver the best possible product

• Expect feedback, seek feedback, deliver feedback

• Must be able to influence without authority

• Strong customer focus – need to empathize with internal subject matter experts (technical and non-technical), project managers, legal, and accountable executives and quickly determine and address their needs

• Need to be able to think like our target audience – ranges from internal technical subject matter experts to VP+ as well as external client needs

• You communicate technical concepts clearly and concisely to your target audience

Responsibilities:

• Own and drive efforts to facilitate certification work and strategic priorities

• Refine initiatives and contribute to managing the team’s backlog, including prioritization

• Strengthen partnership with key stakeholders across Capital One

• Understand Cyber External Client Assurance, Independent Assurance capabilities and maintain supporting program tool portfolio

• Collaborate with partners across the enterprise to maintain data repositories and tools in alignment with target architecture

• Drive effective conversations with technology partners for Capital One products, as well as client assurance solutions

• Understand external client needs to identify, develop or procure solutions to provide greater assurance

Basic Qualifications:

• High School Diploma, GED, or equivalent certification

• At least 4 years of experience with Risk Management or Governance, with experience implementing governance frameworks such as NIST or ISO

• At least 2 years of experience with Process Management and Process Governance

• At least 2 years of working with organizational controls or managing business processes

Preferred Qualifications:

• Bachelor’s Degree

• 2+ years of experience developing, measuring, and managing work to meet Key Performance Indicators (KPIs)

• 2+ years of experience translating business strategy and analysis into consumer-facing digital products

• 2+ years of experience in Relationship Management

• Experience developing strategic frameworks and establishing guidelines for best practices

• Familiarity with Agile principles and collaboration tools to perform work using a transparent, iterative development model

. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.