Capital One Lead Product Designer 

India, Karnataka, Bengaluru 

498663292

Voyager (94001), India, Bangalore, Karnataka Lead Product Designer
What You’ll Do:

As a Lead Product Designer, you’ll be asked to handle responsibilities, including:

Strategy & Planning

• Collaborating with technology, product, and business teams to uncover customer and business needs — then translating them into intuitive and engaging digital experiences

• Translating complex ideas into understandable concepts that evolve and enhance the product experience

• Engaging in portfolio prioritization to help set the strategy and product road map for the team

• Managing through shifting priorities to provide clear direction and input on product prioritization and support early product definition

• Advocating for the customer through human-centered design methods, including: discovery, research sketch sessions, and user testing

• Championing prioritization of design centered product enhancements grounded in research and analysis

• Working with partners and teams across various geographies

• Embracing and advocating for an experience mindset

Leading & Coaching Teams

• Guiding cross-functional partners in strategy, research, alignment, analysis, design critiques, and design execution tasks

• Navigating conflict resolution within your team as well as within projects, teams and partner relationships

Discovering & Delivering

• Supporting early product definition by working with partners to facilitate discovery sessions that uncover customer pain points and opportunities

• Demonstrating familiarity with design tools to deliver concepts and enable successful collaboration across teams

• Driving end-to-end product design by:

  • Working with researchers to understand customer needs and define opportunities through usability and empathy studies

  • Framing problems, defining insights, and designing new methodologies/practices to serve customer needs

  • Creating process and user flows, wireframes, journey maps, and interaction models, resulting in low to high fidelity prototypes

  • Planning and facilitating workshops with internal and external stakeholders to align with business needs

  • Designing within existing — and creating new — standards to contribute to our internal design system, best practices, and guidelines

  • Storytelling and presenting visual concepts to various stakeholders

  • Creating high fidelity design assets for acceptance, development, and delivery to market in partnership with technology colleagues

Managing & Supporting

• Drive and own the design workstream while contributing to the end-to-end design process

• Collaborate closely with product and tech teams to gather and refine requirements, ensuring alignment with overall project goals

• Actively monitor and anticipate future roadmap items, and prepare the design team for upcoming work and identifying potential challenges

• Anticipate and address potential blockers by collaborating with cross-functional teams

• Maintain open lines of communication with product managers and leadership to advocate for design needs and timelines

• Engage with product leaders to get clarity on project timelines, ensuring design deliverables are aligned with development schedules

• Continuously iterate on designs throughout the week based on team discussions, feedback and evolving project needs

• Refine and adjust designs after handoff to engineering, accommodating technical constraints and timeline adjustments

Basic Qualifications

• At least 8 years of experience in Product design

Preferred Qualifications

• Bachelor’s degree in engineering or a related field

• Advanced degree in UX design, HCI, or related design fields

• At least 5 years of experience designing for data product & B2B SaaS experiences

• At least 5 years of experience in working with a variety of business partners and delivering outcomes

• At least 5 years of experience with design and prototyping tools, such as Figma

• At least 2 years of familiarity with working and contributing to an established design system

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.