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Required/Minimum Qualification
• Bachelor's Degree in Business, Sociology, Psychology, Computer Science or related field AND relevant experience in customer success, solution delivery, practice management, customer-facing consulting, or portfolio management experience OR equivalent experience.
• Fluent in Spanish and English (reading, speaking and writing)
Additional or Preferred Qualifications
• Bachelor's Degree in Engineering, Information Technology, Business, or related field AND experience in solution delivery, practice management, customer-facing consulting, or portfolio management experience OR equivalent experience.
• relevant work experience within customer industry.
• Microsoft or competitor equivalent (e.g., AWS) certification in relevant technologies (e.g., Azure, 365).
• Information Technology Infrastructure Library (ITIL) Foundation certification or equivalent service management certification.
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· Customer Sucess Leadership - Delivery and Program Management
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