Uber Enterprise Key Account Manager 

United States, West Virginia 

498107325

• Account Management: You will build long-term relationships with our key accounts and be the main point of contact for HQ, focusing on improving their financials, marketing efforts, engagement and satisfaction. You'll be a key influence in their delivery business.
• Growth: Develop plans in conjunction with your assigned accounts to expand their business through adding locations (i.e. locations deployment, expansion support), or growing same-location sales (eg. effective marketing, menu optimization).
• Analysis: Quantify everything you do. Apply an analytical approach to understand the performance of initiatives to ensure you are effectively prioritizing those with the highest return on investment.
• Operationalize: Development and implementation of scalable processes within the enterprise team.
• Data: Construction of supervising dashboards for the enterprise team.
• Seek to achieve operational efficiencies: by iterating and improving on playbooks, internal tools and resources, and cross-functional & internal processes
• Get your hands dirty: Help form the way we interact with retail partners from the ground up
• Be proactive: This role will require fast thinking on your feet and moving swiftly through fire drill situations

• Minimum 3+ years of experience in Account Management or Relationship Management, specifically with enterprise/strategic partners
• Professional proficiency in English and Mandarin
• Problem-solving skills: when you see a problem, you work hard and think out of the box until you fix it
• Data-driven decision-making mentality and sound business judgment through strong analytical thinking
• Highly autonomous - able to work with limited oversight
• Commercial skills, understanding of how businesses and organizations work, and how to navigate a partner’s business
• Commercial skills and the ability to handle diverse partners across businesses and levels.
• Effective at operating and meeting tight deadlines
• Experience in developing and optimizing processes. Ability to take big-picture ideas and projects and break them into concrete steps with high-reaching targets for completion.
• A great project manager who can build meticulously detailed execution plans for large-scale projects (eg. launching a new product, onboarding major enterprises) and then deliver them to plan regardless of any surprises or ambiguity along the way.

* Accommodations may be available based on religious and/or medical conditions, or as required by applicable law. To request an accommodation, please reach out to .