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Cisco Senior Site Reliability Engineer Portugal 497179279
27.01.2025
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Key Responsibilities
- Identify and provide solutions to common obstacles hindering operational excellence across engineering teams.
- Partner with application developers using cloud-native tools to address novel challenges around scale, performance, and reliability.
- Generalize and standardize solutions and processes to enable repeated success across our microservice-based multi-region platform.
- Play a key role in the ThousandEyes platform by leveraging scale testing, additional environments, and working with application teams to improve system reliability.
- Use cloud-native observability and reliability tools such as Prometheus, Istio, and ArgoCD.
- Manage a rapidly growing infrastructure capable of handling substantial daily data volumes, emphasizing operations/infrastructure/everything as code.
- Collaborate with software engineers to ensure architecture and services are optimized for availability, latency, and performance.
- Design and implement scalable operations tooling to support platform growth and scaling across multiple regions.
- Design, deploy, and maintain AWS cloud-native services that are elastic and resilient to failure.
- Participate in and improve our 24x7 incident response and on-call rotation.
- Use and expand our existing CNCF solutions like Kubernetes, Service Mesh, Prometheus, OpenTelemetry, and ArgoCD to increase platform reliability.
- Automate production operations to provide guardrails and continuous platform operation.
- Develop automation solutions for scalable service and platform operations, including deployment, scale testing, graceful failure, and chaos testing.
- Stay updated on industry best practices for scalability and reliability to improve the scalability of the ThousandEyes platform.
- Expert-level knowledge of Kubernetes and its ecosystem.
- Proficiency in software development with languages such as Python or Go.
- In-depth knowledge of cloud providers, preferably AWS.
- Proven ability to build and implement scalable and well-tested solutions.
- Strong understanding of Unix/Linux systems, including kernel, system libraries, file systems, and client-server protocols.
- Knowledge of Site Reliability principles: Incident Response, Change Management, Distributed Systems, Deployment Strategies, and SLOs.
- Excellent communication and documentation skills.
- Strong sense of ownership, drive, and attention to detail.
- Familiarity with best practices for operating a large-scale, highly available enterprise platform.
- 5+ years of experience in a related role.
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