Microsoft Business Program Manager 

United States, Texas, Dallas 

496970115

Required/minimum qualifications

• Bachelor's Degree in Business, Operations, Finance or related field AND 4+ years work experience in program management, process management, process improvement
  • OR equivalent experience.

• Minimum 6-years experience drafting content for executive audiences
• Minimum 6-years experience working on complex projects with multiple stakeholders with different priorities with proven ability to bring forward a solution to drive impact
• Minimum 2-years experience partnering on projects with technical/product engineers
• Experience with backend content management systems (SharePoint preferred), website management, and overall maintenance of Content Management Systems (CMS) systems
• Familiarity with seller pain points, seller terms, pipeline, Customer Relationship Managgement (CRM) (MSX D365 preferred), and high-level understanding of the sales process.
• Passion for thinking ahead, being innovative, and continuous learning about Microsoft product
• Desire to partner with stakeholders across the company to learn how others work and how the work in Americas BSO can evolve to support
• Non-traditional backgrounds encouraged to apply

• Development of the BSO content strategy with focus on scaling, simplifying, and Copilot enablement
• Lead the creation of content including articles, integrated SharePoint pages, presentations, scripts, talking points, Learning Day sessions, and more
• Support the BSO Leadership Team with development of the presentations and other executive communications needs
• Integrate communications plans into the Planning rhythm to ensure appropriate workback plans and effective audience landing
• Lead the development and execution of the Americas BSO Onboarding Program and serve as the BSO-champ for the overall Americas Sales Enablement and Operations (SE&O) Onboarding Program
• Develop and lead communications workshops focused on improving content blending insights from Brief trainings and best practices for enabling content in Copilot
• Lead in telling the "BSO Story," including the impact of BSO
• Drive high priority projects ensuring that blockers are identified, and key milestones are met
• Embody our