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Intercontinental Exchange - ICE HR Operations Coordinator 
United States, Georgia, Atlanta 
495949272

18.04.2025

Responsibilities

  • Provide timely and accurate frontline support to employees and the HR team regarding policies and processes
  • Administer HR data and record management, ensuring compliance with processes, audits, quality standards, and legal requirements
  • Create and maintain process documentation for the end-users of HR systems
  • Maintain accurate employee records and prepare contracts and letters for managers and employees
  • Facilitate ongoing engagement with HR functional teams and the broader HR group
  • Provide transactional support for global HR teams in the company HRIS (Oracle HCM)
  • Troubleshoot employee operational issues within the HRIS and Applicant Tracking System (iCIMS)
  • Track and respond to global compliance and audit requests
  • Perform administrative duties related to daily HR functions
  • Assist with other ad hoc assignments as needed

Knowledge and Experience

  • Bachelor’s degree
  • 1+ year of experience in an administrative or similar role
  • Strong interpersonal and communication skills to work effectively with internal and external groups
  • Proficiency in multitasking, organizing, prioritizing, and structuring tasks and information
  • Reliability, responsibility, and discretion in handling highly confidential information
  • Strong execution skills and acute attention to detail
  • Excellent problem-solving skills
  • High proficiency in Microsoft Excel
  • Willingness and ability to work in a team environment
  • Experience with Oracle HCM Cloud or iCIMS Applicant Tracking System is a plus
  • Ability to develop relationships at various levels within a business