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Apple Places Technology Services Project Manager United States, Texas, Austin 495791133
14.04.2025
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In this role your responsibilities will include: - You have a natural curiosity and the ability to effectively shift between communication and presentation styles based on the audience, from technical conversations to leadership updates.
- 5+ years experience cultivating relationships with customers to listen, empathize, and represent their needs with cross-functional teams to solve complex process and technology problems.
- Education: BS degree or equivalent experience in project management.
- Demonstrated expertise in conveying complex concepts to non-technical audiences with excellent written and verbal communication skills
- Proven experience in facilitating, documenting, and analyzing requirements to ensure alignment with business objectives, identifying gaps and pain points in processes and workflows, and leading cross-functional discussions to drive alignment on proposed changes
- Extensive experience in creating and delivering training to end users on new technologies to drive adoption, with a strong understanding of organizational change management
- Confident taking initiative and embracing the relationships with customers, showing a passion to listen to understand, and a proficiency to translate and represent user pain points into root cause analysis.
- Eager to dive deep into the details and focus on what matters with a willingness to challenge the status quo.
- Thinks critically and creatively about how to regularly improve process and operations, not accepting “it is what it is”.
- Extremely proactive, responsive, and upbeat, helping to influence a positive, open culture.
- Comfortable being uncomfortable, thriving in ambiguity, taking initiative, asking probing questions, and making recommendations.
- Excellent planning, analytical, organization and problem-solving skills.
- Demonstrated ability to identify, prioritize, and resolve issues quickly and effectively in a positive and practical manner. Managing multiple projects, priorities in a fast-paced, high growth, and results driven environment.
- Exhibit a growth mindset with a willingness to learn and take initiative, adapt quickly to change, and continuously improve and grow.
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