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Ford Software Engineer India, Tamil Nadu, Chennai 495057751
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Description of Duties:
- Configure and coordinate development of the system to meet the business needs
- Assist with deployment and provisioning activities
- Provide on-going support of custom applications and objects within Microsoft Dynamics CRM
- Assist with technical support and incident problem solving
- Serve as a Subject Matter Expert (SME) within all aspects of CRM software to include technical requirements, system configuration, user requirements, and system upgrades
- Assist with business analyses during product release management
- Assist with the evaluation of new technologies to integrate into CRM.
- Perform CRM application testing of configurations and customizations
- Lead and/or participate in analysis sessions to determine application requirements for new CRM implementations
- Extend capability of CRM through creation of new entities, forms, workflows and reports
- Design business processes and integrations between Microsoft Dynamics CRM applications and other applications
- Perform data migration activities
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