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Apple RCC Business Planning & Comms Manager - Retail Customer Care China, Shanghai 494686519
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- Minimum of 3–5 years of experience as a Project Manager in a top-tier management consulting firm, or deep experience in an operations strategy role within the high-tech industry
- Demonstrated ability to design communication strategies aligned with organizational goals and ensure flawless execution
- Excellent planning, organizational, and implementation skills
- Strong verbal and written communication skills
- Proficiency in Keynote and photo/video editing applications
- Bachelors degree or equivalent experience
- Proven experience in shaping and implementing complex regional programs and initiatives, with the ability to drive and lead multiple implementation projects simultaneously
- Strong problem-solving abilities
- Exceptional attention to detail, with the ability to zoom in and out as needed
- Demonstrated ability to work independently in areas of ambiguity
- Proven ability to build strong relationships within cross-functional teams, with demonstrated success in managing complex international collaborations
- Experience interacting with and influencing stakeholders at all levels of management
- Ability to work within a flexible schedule and embrace change enthusiastically
- High level of ethics, integrity, and trust
- Experience in graphic design, desktop publishing, or web-based media such as newsletters, blogs, or websites is a plus
- Experience in a call center organization is a plus
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