As a Testing Center of Excellence Associate, you will be an integral part of the JPMSE Testing CoE team based in Dublin, responsible for managing and executing the Testing CoE program for the Commercial & Investment Bank and Private Banking Lines of Business within the EMEA region. You will assess end-to-end business processes, identify control gaps, and ensure compliance with firm standards and regulatory requirements. Collaborating with cross-functional teams, you will support the design and effectiveness of controls, contributing to the enhancement of our business control environment. This role offers the opportunity to engage with senior management, deliver impactful testing results, and drive sustainable control enhancements, all while fostering a culture of excellence and innovation. Join us in a collaborative and dynamic environment where your expertise will help shape the future of risk management and compliance.
Job responsibilities:
- Assess end-to-end business processes to identify significant gaps and determine root causes of issues
- Partner with business units to perform control evaluations and monitoring across multiple business groups, technology domains, and operational functions
- Apply critical thinking skills to evaluate the effectiveness of high-risk business processes using substantive testing techniques
- Assess and monitor risks, ensuring compliance with firm standards, regulatory requirements, and industry best practices
- Collaborate with cross-functional teams and stakeholders to support control design and effectiveness
- Contribute to the development and enhancement of the business control environment through recommended updates to the Compliance and Operational Risk Evaluation (CORE) application
- Develop and execute robust control test scripts to identify control weaknesses, determine root causes, and recommend solutions
- Document test steps and results comprehensively to support and justify testing conclusions
- Participate in meetings with business owners at various management levels, deliver testing results, and support sustainable control enhancements
- Recognize opportunities to strengthen controls and improve operational efficiency
- Provide a high level of responsiveness to executive ad-hoc requests related to project management, presentation development, and business analysis
Required qualifications, capabilities, and skills:
- Experience in risk management, assessment, control evaluations, or a related field with a strong understanding of industry standards
- Demonstrated knowledge of risk management frameworks, regulations, and industry best practices
- Proficiency in Excel and PowerPoint
- Strong analytical and numeric skills with excellent attention to detail
- Ability to analyze complex issues, develop and implement appropriate strategies, and effectively communicate recommendations
- Strong organizational skills with the ability to manage, prioritize, work under pressure, and meet tight deadlines
- Strong stakeholder management and written/oral communication skills, with the ability to construct and deliver testing reports to senior management
- Ability to effectively influence others outside the direct area of influence
- Ability to work well individually and partner effectively with others
- Proactive problem-solving mindset with the ability to identify, present, and implement solutions
- Comfortable presenting to senior audiences (ED/MD) with strong written and verbal communication skills