Philips Solutions Program Manager SRC 

United States, Pennsylvania 

494288476

Your role:

• Build and deploy end-to-end operational processes that support field safety notification, recall remediation solutions and corresponding activities. Understanding current standard processes, defining gaps where additional processes may need to be developed.
• Work with global markets, customer support and service teams to validate, train, deploy and monitor solutions. Data management and analysis, dig into data anomalies, understanding data insights, adjusting processes based on data analytics.
• Conducts customer requirements analysis, gathers insights, and understands the needs and expectations of internal and external stakeholders to inform decision-making and guides the solution development process effectively, working under limited supervision. Facilitates the design process for solutions architecture projects, oversees the conceptualization, development, and implementation of innovative approaches to address challenges and meet the objectives of the project or organization.
• Identifies problems and proposes effective solutions to address them, leveraging expertise and analytical skills to streamline processes and enhance operational efficiency. Utilizes a holistic approach to problem identification, comprehensively understands implications and devises solutions that foster both project success and customer satisfaction.
• Establishes the project labor baseline, defines the initial allocation of labor resources required for project execution and ensures clarity and alignment regarding the distribution of workforce efforts and responsibilities. Drafts a comprehensive Statement of Work that accurately outlines the specific deliverables and objectives of the project, ensuring clarity and alignment with client expectations and project objectives.
• Collaborate with team members and stakeholders to ensure successful implementations and outcomes. Project management and execution of developed solutions.

You're the right fit if:

• You’ve acquired 5+ years of relevant experience analyzing customer requirements, designing innovative solutions, proposing effective problem-solving strategies and drafting comprehensive architecture documentation.
• Your skills include strong Excel skills; data analysis & interpretation; project and stakeholder management; requirements gathering; capability assessment; gap analysis & systems integration; project scope development; market research & analysis; solution design & architecture; resource planning & allocation and KPI management.
• You have a Bachelor's degree, required or a Master's Degree, preferred in Health Science, Business, Clinical Practice or equivalent discipline.
• You must be able to successfully perform the following minimum Physical, Cognitive and Environmental job requirements with or without accommodation for this .
• You’re an expert at problem solving, possess strong organizational skills and accountability.

How we work together

This is an office role.

We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help improve the lives of others.

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The pay range for this position in Murrysville, PA is $112,500 to $180,000.

US work authorization is a precondition of employment. The company will not consider candidates who require sponsorship for a work-authorized visa, now or in the future.