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- Implement Retail operating procedures, policies and controls. Ensure Retail Operation Excellence.
- Ensure compliance with all statutory and corporate affairs requirements on a timely basis as appropriate.
- Develop and review marketing plans and opportunities to deliver sales and profitability target.
Data analysis:
- Manage key retail related research programs (mystery shopper & competitor benchmarking) and use the results to develop performance supporting projects for the markets
- Track and benchmark (internally & externally) the markets performance, identify areas in need of support and develop projects with the markets to improve performance
Budget & Expenses:
- Prepare and monitor revenue and expenditure in the retail stores/outlets to ensure attainment of profit objectives.
- Provide coaching & feedback to direct reports and foster their performance development
- Contribute retail operations expertise to internal and external retail training program development
- Store Operation’s KPIs
- Tracking of own KPIs
Professional background/ Experience:
Preferably 3+ years of experience in Retail Operations or as Area Manager in Footwear, Apparel or Fashion Industry.
- Strong English communication (written and spoken), MS Excel and PPT
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