Job Description:
Job Description
The Regulatory Relations Manager is responsible for maintaining relationships and interactions with regulators through the execution of the overall strategy for regulatory engagement and enterprise-wide standards. This includes managing regulatory examinations, inquiries and meetings. Additional responsibilities include:Serving as the primary point of contact between the regulators and the Front Line Unit / Control Function (FLU/CF) while managing exams, inquiries and other regulatory matters in accordance with enterprise-wide standards. This role would support regulatory activity within Global Technology, Global Operations, Consumer, Global Risk Management, Global Financial Crimes, and/or Corporate Audit.
Responsibilities:
- Serve as the primary liaison between regulators and senior bank executives, building relationships with regulators to understand their requests and share information with senior bank executives
- Build relationships with senior business partners to understand their functions and provide guidance on regulatory engagement.
- Manage routines and ad-hoc meetings with regulators, including meeting facilitation, tracking subsequent requests and recapping the discussion
- Oversee and execute requirements for regulatory exams, including engagement of key stakeholders, facilitation of meetings, coordination of requested documentation and engagement of regulators
- Communicate and escalate issues and emerging risks in a timely and concise manner to business partners, as appropriate.
- Partner with GRR colleagues to share best practices, identify regulatory themes and emerging issues.
- Provide regulator agency relationship support, as needed (logistics, technology, reporting and research).
- Contribute to enterprise, business and control function reporting on regulatory activity, as needed.
Required Qualifications:
- 7+ years of experience in risk management, business controls, project management, regulatory relations, regulatory supervision, or a combination of each.
- Strong written and verbal communication skills with leaders at all levels of the organization, including senior executives. Must be able to learn and understand complex matters and summarize key information.
- Demonstrated ability to work well under pressure, adapt to unexpected events, prioritize and multi-task in a deadline driven environment.
- Ability to work independently, pull stakeholders together to resolve challenges and ensure deadlines are met.
Skills:
- Oral Communications
- Prioritization
- Project Management
- Stakeholder Management
- Written Communications
- Active Listening
- Administrative Services
- Attention to Detail
- Influence
- Problem Solving
- Collaboration
- Critical Thinking
- Quality Assurance
- Intellectual Curiosity
- Dependability
1st shift (United States of America)