Microsoft Senior Product Manager - XBOX 

United States, Washington 

491859776

On Team Xbox, we aspire to empower the world’s 3 billion gamers to play the games they want, with the people they want, anywhere they want. Gaming, the largest and fastest growing category in media & entertainment,an important growth opportunity for Microsoft. We are leading with innovation, as highlighted by bringing Xbox to new devices with Cloud Gaming, bringing the Game Pass subscription to PC, and our recent acquisition of Activision Blizzard King creating exciting new possibilities for players.We are looking for a Senior Product Manager - XBOX to join our team.

The Xbox Experiences and Platforms team is home to the engineering work that makes this vision possible, building the developer tools and services that enable game creators to craft incredible experiences, the commerce systems that connect publishers with their audience and help gamers engage with their next favorite games, the platforms on which those games play, and the experiences that turn every screen into an Xbox.

achieve tha visionary Senior Product Managerto drive ourdeveloper ticketing, feedback.

As a Senior Product Manager at Xbox, you will be at the forefront ofAI solutions tobuild world-classticketing and feedback systems. Your role involves developing a deep understanding of customer needs and using data-driven insights toopportunities for improvementsin the system. Collaborating across our geographically diverse organization,with stakeholders such asaccount managers,you will lead initiatives that. Additionally, you will evangelizeour feedback system,both internally and externally, ensuring seamless collaboration among stakeholders. Join us in shaping the future of AI-powered systems and fostering an inclusive culture where diverse voices contribute to our success.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

REQUIRED QUALIFICATIONS:

• Bachelor’s Degree AND 5+ years experience in product/service/project/program management or software development

  • OR equivalent experience

• Demonstrated ability todevelop a deep understanding of customer needs andcreate

• identifyingand addressing inefficiencies in a system or workflow byleveraging

PREFERRED QUALIFICATIONS:

• Experience with customer support, ticketing, or feedback systems

• Understanding of AI and machine learning technology, such as large language models
• Adept at bringing multiple stakeholders together,aligning them ona unified vision

• Demonstrated successwithdata-informeddecision making

• making games or familiarity with game development processes
• Familiarity with Power BIor other data reporting systems

Product Management IC4 - The typical base pay range for this role across the U.S. is USD $117,200 - $229,200 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $153,600 - $250,200 per year.Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here:Microsoft will accept applications for the role until August 19, 2024.

• communitysupport systems.

• Develop data-driven AI solutions thatenhance customer experiences,optimizeprocesses,anddrive efficiencies.

• Develop comprehensive go-to-market plans for feature launches. This includes defining launch criteria, creating documentation, designing training programs, and communicating externally and internally.

• Work across our large-scale, geographically diverse organization to deliver outcomes thatbenefitboth our business and users.

• Create teamwide communications that highlight feature development progress and evangelize your area in internal and external forums.

• Lead initiatives to automate manual tasks using AI,identifyingbottlenecks and inefficiencies. Transform challenges into opportunities for innovation and efficiency.

• Participate in fostering a diverse and inclusive culture where all voices are heard, allowing everyone to bring their authentic selves to work.
• Embody our