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In your day-to-day role you will
Interacts directly with our merchants, partners and developers to recognize and articulate business requirements and how best to implement our PayPal solutions, while adhering to PayPal guidelines and company policies.
Act as main technical point of contact for allimplementation-related
Be the “Voice of the Customer” and relay constructive feedback to Product Managers, Engineering, Technology and other internal groups on ease of use and new functionality. Work with internal teams on any required feature enhancements or to address any solution gaps.
Work in partnership with Solution Engineers and Solution Architects to integrate proposed PayPal solutions into the client commerce platforms.
Works with key internal stakeholders, including Product Management, Risk, Payments, etc. to address specific customer business requirements or new product features.
Work closely with internal teams including compliance, privacy, risk, information security, support and operations to ensure all aspects of a partner or merchant launch are managed
Identify and define integration specific best practices
Ensure merchants implement optimal integration strategies, techniques and user experience best practices
What you need to bring:
Bachelor’s degree or equivalent experience in finance and computer science or Master’s degree preferred.
15+ years of experience in the following areas:
Web and mobile technologies including Web Services, REST APIs, HTML/HTTP, iOS, Android and leading web and mobile application frameworks.
Multiple major programming languages (Java, Node.js, .NET, PHP, Python).
Exceptional communication skills. this role supports mandarin speaking clients, proficiency in both Mandarin and English is highly advantageous
Ability to lead complex partner engagements that may involve multiple project teams from PayPal and our partner organizations. Coordinate with core and engineering teams as needed
Ability to successfully interact and dynamically adapt to communication styles with all levels of client organizations including C-level executives, middle management, finance and operations, developers, and line personnel.
Ability to translate requirements into detailed design and solution documents.
Ability to quickly assess and troubleshoot most integration issues
Effective time management skills to work with multiple external customers concurrently.
Self –learner for most of the topics on new products with proficiently designed solutions and deliver integrations with both off the shelf and customized products.
Strong presentation skills (Presenting to Business units and Technical teams)
About 10% international travel.
10+ years of experience with Payments (Credit Card, Banking, Online, Offline) or eCommerce Comprehensive knowledge is highly valued
Broad knowledge of technical concepts and payment processing as it relates to company products and integration.
Our Benefits:
Any general requests for consideration of your skills, please
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