Citi Group SVP - Program Manager Markets Derivatives Operations 

United States, New Jersey, Jersey City 

490471992

Markets Operations at Citi has embarked on a significant, multi-year transformation covering all aspects of designing and delivering a future state target operating model: risk and controls, regulatory compliance, process re-engineering, automation, people and culture, data transformation, technology investment and client service. This is a large and complex undertaking.

Responsibilities:

• Sets up and manages the program governance, comms and stakeholder management.
• Drives planning and coordination of day-to-day activities across the program
• Identifies stakeholders and key organizations and builds and manages relationships.
• Directs the creation of multiple streams of work and manages their alignment to business goals.
• Leads the identification and drive resolution of issues, including those outside established programs of work.
• Works with stakeholders to ensure program scope definition meets operations objective, ensuring requirements are clearly documented, are strategic and are well understood by all stakeholders.
• Works with sponsors to ensure business case/cost benefit analysis is in line with business objectives and that there are trackable, tangible benefits and associated KPIs.
• Drives adherence to program processes, procedures, methods, and standards for program delivery and leverage across the program.
• Directs the communication of status, issue, and risk disposition to all stakeholders, including senior management, on a timely basis.
• Directs the identification of risks which impact program delivery and ensures mitigation strategies are developed and executed when necessary.
• Manages multiple teams or a functional area (depending on size of program).
• Ensures creation and signoff of program plan and charter, benefits management plan, stakeholder management plan, acceptance plan, and central program issue log.
• Ensures program plans meet business needs as described in the program initiation documents.
• Ensures funding has been approved for the program.
• Ensures all areas of the program are appropriately staffed.
• Ensures program commitment from those assigning resources.
• Escalates program risks through agreed governance channels.
• Ensures vendor performance is monitored and actions taken if performance warrants.
• Works collaboratively with technology, ensuring there are clear delivery plans aligned to Operations strategic requirements and holds delivery plan owners to account.
• Appropriately assesses and manages risk.

Qualifications:

• 10+ years of experience, including 5+ years' managerial experience
• Demonstrate a consistent track record having worked as a Program or Project Manager, Program Lead, PMO, managing teams and large, strategic cross-functional projects
• Strong working knowledge of global markets (ideally OTC Clearing and Listed Derivatives flows) and global markets operations
• Prior markets operations experience a significant plus
• Prior experience of risk and controls remediation and re-design a significant plus

Education:

• Bachelor’s/University degree or equivalent experience, potentially Masters degree
• CAPM, PMP, PgMP and/or MBA are a plus

Anticipated Posting Close Date:

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