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Tesla Technical Sales Specialist Energy United States, California, Palo Alto 489631720
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What You’ll Do What You’ll Bring
- Partner closely with the account management teams to drive and strengthen the customer relationship
- This role is expected to travel and visit partners in person across a wide geography, expect 50% travel
- Provide day-to-day product and design support to customers and customer-facing teams
- Develop trusting relationship with customers to understand their product needs and technical challenges
- Engage with the technical support teams to ensure speedy resolution of customer escalations when necessary
- Develop strategy, processes and metrics to enable ongoing measurement and evaluation of quality in the network of installation partners
- Leverage available audit data and field feedback to track trends and determine appropriate corrective or preventive actions
- At least 1 year of lead experience installing and/or servicing Powerwall system
- Hands-on understanding of how our products get designed, installed, and commissioned
- A strong understanding of the national electric code, industry best practices, and experience with electrical permitting and interconnection
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