Role Overview:
In this key role, you will manage, direct and drive demand generation, meetings, channel partnerships, and up-sell/cross sell into Enterprise and Channel accounts. Focus on adding new enterprise customers and assisting the Major Account Managers with the development of their territories.
Responsibilities:
- Providing high quality support to our sales team (major account managers, regional account managers, channel account managers).
- SFDC Pipeline management and cadence on behalf of supported account managers.
- Pricing analysis for opportunities (quoting, compliance, execution).
- Understanding of commercial modelling of products and profit margins.
- Managing reports and asset management.
- Assisting in tender responses and strategic opportunities.
- Providing exceptional customer service and problem solving abilities.
- Management and retention of Renewals.
- Proactive planning to ensure a seamless renewal process.
- Identify opportunities to trade up to new products.
- Manage end to end sales process for low to mid-range opportunities on behalf of supported account managers on existing accounts (new business & renewal).
- Build relationships across internal/external customers and partner network to drive sales and Fortinet brand.
- Assisting in managing a busy inbox capturing work flow for team.
- Act as a team player, helping out with tasks for the wider business.
- Be willing to go above and beyond expectations of the business with a positive attitude.
- Brand advocacy – go the extra mile to provide outstanding client experience.
- Bring creative ideas to the fast growing & evolving business.
Requirements:
- 3+ years of experience in the related field.
- Excellent positive attitude and have teamwork spirit.
- Excellent English communications internally, corporation-wide and externally.
- Familiar with Fortinet’s products and services preferred.
- Basic understanding of IT networking fundamentals.
- Basic understanding of WI-FI and its’ use in the market.