- Generate metrics and ensure productivity to guarantee Service Level Agreements (SLAs) and client expectations are met.
- Monitor risk by analyzing the root cause of issues, impacts to business, and required corrective actions.
- Initiate the assessment, knowledge transfer, and transition of new security systems.
- Ensure essential procedures are followed, define operating standards and processes and develop procedures and process control manuals.
- Perform information security awareness and training activities.
- Suggest improvement to process efficiencies.
- Verify through testing that essential procedures are followed.
- Provide informal guidance or on-the-job-training to new team members.
Your profile:
- At least 2 years of relevant experience.
- 1 certification or ability to earn within 12 months of joining preferred.
- Experience with Unix-based systems.
- Knowledge of Computer Networking concepts.
- Familiarity with cloud-based technologies.
- Consistently demonstrates clear and concise written and verbal communication.
- Proven analytical skills.
- Fluent in English.
- Bachelor’s degree/University degree or equivalent experience.
- Influencing and relationship management skills.
- Ability to work and make decisions independently.
By joining Citi Hungary, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive compensation package and enjoy a whole host of additional benefits that support you (and your family) to be well, live well and save well:
- Cafeteria Program
- Home Office Allowance (for colleagues working in hybrid work models)
- Paid Parental Leave Program (maternity and paternity leave)
- Private Medical Care Program and onsite medical rooms at our offices
- Pension Plan Contribution to voluntary pension fund
- Group Life Insurance
- Employee Assistance Program
- Access to a wide variety of learning and development programs, online course libraries and upskilling platforms, such as Udemy and Degreed
- Flexible work arrangements to support you in managing work - life balance
- Career progression opportunities across geographies and business lines
- Socially active employee communities with diverse networking opportunities