Bachelor’s degree in Science, Technology, Engineering, Mathematics, or equivalent practical experience.
2 years of experience reading code in a general purpose coding language (e.g., Java, C, C++, Python, Shell, Go, JavaScript) or in system design.
2 years of experience troubleshooting and advocating for customers needs, and triaging technical issues (e.g., software, application, operational, process).
Preferred qualifications:
Certification in Google Cloud or similar.
Experience implementing, administering, and troubleshooting network infrastructure devices.
Experience using techniques such as packet-capture/packet-analysis,load testing, and traffic-path analysis to troubleshoot network-latency, packet-loss and performance issues.
Experience with any of the following cloud solutions: open source software communities, cloud networking solutions, distributed computing technologies, or hybrid/multi-cloud connectivity.
Knowledge of fundamental web technologies such as HTTP, HTTPS etc.