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Responsibilities:
Diary management, including organising internal/external meetings
Handling sensitive and confidential material and information
Establish professional and effective communication at all levels with internal stakeholders and assistants in your area
Cultivating relationships with external clients and their assistants, develop knowledge of banker’s clients, transactions and specific individuals where possible.
Manage professional response to telephone calls, taking ownership of queries
Management of email system, prioritising and responding where appropriate.
Arranging complex domestic and international travel in high volumes – booking in advance where possible to ensure cost effectiveness and ensuring appropriate Visas have been obtained
Arranging conference calls and video conferences internally and externally
Understanding the internal systems such as Concur, iTrack forms/Salesforce/ (Training will be given for all internal systems).
Handling expenses using Concur system – with a general understanding of the bank’s policies
Pre-empt and highlight to the Business Manager out of policy expenses
What we are looking for:
Fluent in Swiss German, German, English. Basic knowledge in French / Italian beneficial
Proven experience as an administrative assistant, office manager, or in a similar role, preferably in Corporate or Investment Banking.
Proactive style and ability to work independently and as a team player
Excellent organizational and multitasking abilities.
Capable to work efficiently in a pressurised environment
Excellent PC skills including Word, Excel, PowerPoint and Outlook
Flexible approach to overtime and out of hours working patterns
Mature, calm and professional attitude at all times
Accuracy and numeracy
Excellent communication skills at all levels written and verbally in Swiss German, German and English
Confidence at dealing with people of all levels both internally and externally
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