Adidas SEASONAL P/T SALES ASSOCIATE ADIDAS HEARTLAND RETAIL STORE 

United Kingdom, England 

487501541

Purpose & Overall Relevance for the Organization:

Key Responsibilities:

• Lead, coach, and develop a team of Specialists, ensuring motivation, engagement, and continuous growth.

• Set clear expectations and individual targets, promoting accountability and independence within the team.

• Conduct regular performance evaluations and feedback sessions, identifying development opportunities and managing performance effectively.

• Drive talent development by recognizing potential and supporting career progression within the team.

• Build and maintain strong, proactive relationships with business partners and customers

• Collaborate with the Manager to recruit and onboard new team members.

• Ensure and support compliance with employee-related adidas guidelines, policies, and legal requirements.

• Oversee the daily operations, ensuring adherence to the agreed Service Level Agreements towards the business partners.

• Monitor and report on key performance indicators (KPIs), ensuring timely and accurate reporting.

• Identify and implement process improvements to enhance efficiency and service quality.

• Analyze operational challenges, propose solutions, and lead implementation efforts.

Key Relationships:

• Sales

• Order/customer fulfillment

• Credit Management

• Market Finance

• GBS Porto Leadership Team (area of responsibility)

• Operational Teams

• Area GPO Team

• GBS Porto Internal Controls & Compliance

• GBS Porto Delivery Excellence

Knowledge, Skills and Abilities:

• Strong leadership and team management capabilities

• Excellent communications skills and proven ability to develop strong relationships

• Strong organizational and time management skills

• Proven ability to create high-performance teams

• Problem solving and analytical skills

• Complete familiarity with Microsoft Office or equivalent tools

• Solid knowledge in the use of SAP FI is an advantage

• Ability to read, write and communicate in English in a business setting. Proficiency in Spanish or Greek also required

• Detail-oriented and capable of working independently

Requisite Education and Experience / Minimum Qualifications:

• University degree or equivalent experience.

• Minimum of6 years of relevant experience in customer support, sales or logistics.

• Proven work experience in people management/ demonstrated ability to manage a team.