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Key job responsibilities
• Identifying, developing, and delivering technical solutions that improve the availability of our wireless network technologies.
• Partner with peer teams to collectively understand the customer problems and find technological solutions utilizing wired networking technologies.
• Define and meter the availability of our existing and future network solutions, ensuring they meet or exceed the needs of our customers.
• Identify and deliver solutions that reduce operational impact to customers and enable them with scalable, resilient, and cost optimized services.
• Dive Deep on complex problems that identify root causes of our customer impacts, developing and delivering corrective actions.
• Evaluating new technologies, lab testing, proof of concept (PoC), run books definition, and pilot deployment.
• Innovate and automate infrastructure testing, deployment, operations, and life cycle management
• Defining the strategy for future team processes, tools, and , which improve how we maintain and manage them effectively, efficiently, and safely.
• Be a part of Global organization that provides 24x7 escalation service on shift rotation basis. Some night and weekend coverage may be required.
• Effectively contribute to hiring and developing top talent at Amazon
• Develop automation to resolve wireless network failures
• Investigate challenging problems to identify root cause and make recommendations for improving the customers experience on Wifi.
• Create and update the wireless network design to improve reliability
• Mitigate and Solve Network Availability Risks
• Partner with peer networking teams on overall network design to provide feedback and improvements from the wireless network perspective.
• Participate in an on call rotation
• Implement metrics to measure wireless availability and identify performance risks
A day in the life- Medical, Dental, and Vision Coverage
- Maternity and Parental Leave Options
- Paid Time Off (PTO)
- 401(k) Plan
- 1+ years of automation scripting using Python, Bash, Shell and/or Perl experience
- 5+ years practical relevant experience -Wifi or other managed RF networks operations and engineering
- Deep understanding of IP network fundamentals and packet capture analysis
- Analytical skills
- 4+ years of automation scripting using Python, Bash, Shell and/or Perl experience
- Experience designing high-density AP and client deployments -Expert knowledge of IP networking technologies and concepts, including routing and switching
- Expert in managing large scale wireless deployments with high availability requirements
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