Uber Insurance Claims Advocate 

United States, West Virginia 

486243626

What you will do?

• Investigate and submit claims to insurance carriers by reviewing first notice of loss and supporting materials to accurately identify insurance exposure and determine applicable insurance policy
• Demonstrate critical thinking while adhering to Uber established claims processes.
• Apply existing knowledge to assist with higher complexity claims and insurance inquiries
• Accurately respond to inquiries received from carriers and other third parties
• Demonstrate #TripObsession and solid understanding of Uber's insurance policies when communicating with all partners
• Utilize strong written/electronic communication. Primary method of communication in the role is electronic.
• Participate in process efficiency projects (local/international scope)

Qualifications

• Advanced English proficiency (highly necessary)
• Advanced knowledge of Auto insurance coverages.
• 2+ years of auto claims management experience Or 1+ year bodily injury adjusting experience Or 2+ years of travel insurance claims experience.
• Extraordinary attention to detail.
• Proficiency with various computer operating systems.

Preferred qualifications

• Experience with bodily injury claims handling in a major insurance carrier or broker.
• Advanced written and verbal communication skills.
• Ability to maintain quality in a fast-paced, high volume environment.
• High degree of adaptability to meet changing business needs.
• Ability to mentor members of the cross-functional teams and serve as an insurance and claims subject matter expert.
• Demonstrated ability to enhance business process in the claims environment with a high degree of complexity.

* Accommodations may be available based on religious and/or medical conditions, or as required by applicable law. To request an accommodation, please reach out to .