Bachelor's degree or equivalent practical experience.
6 years of experience in an applied research setting (e.g., product or academic), or similar.
Experience with research methods (e.g., usability, studies, contextual inquiries, 1:1 interviews, unmoderated research studies).
Experience building and managing research partnerships with external organizations, especially nonprofits, civil society, or public sector.
Experience communicating across contexts and audiences in academia, civil society, and industry.
Preferred qualifications:
Master's degree or PhD in Human-Computer Interaction, Cognitive Science, Statistics, Psychology, Anthropology, or related fields.
5 years of experience conducting UX research on products and working with executive leadership (e.g., Director level and above).
3 years of experience managing projects, and working in a large, matrixed organization.
Experience in a dynamic, fast-paced research and development environment and with emerging technologies.
Experience conducting niche recruits for qualitative research and cultural competency engaging sensitively with a range of respondents, including hard-to-reach populations.