Bank Of America Business Support Manager - Global Financial Crimes 

United States, North Carolina, Charlotte 

485704087

Job Description:

Job Description:

Functions managed may include:

• Personnel processes, employee engagement, business reporting, risk management, compliance, and coordination of certain projects, including, associate training, service quality, process improvement, business continuity, or executive communication.
• Responsibility for setup and preparation of daily/weekly LOB meetings.
• May consult with senior management to define and manage projects that encompass and impact many associates.
• Working knowledge of general bank policies, programs and procedures and financial/accounting practices.
• Responsible for the oversight of key business controls
• Work with delivery owners/SMEs across department and locations to ensure that deliverables and milestone deadlines are met, documented and timely updates are communicated to relevant stakeholder groups
• Support senior executive management with creating communication plans, resource strategy, initiative planning, etc.
• Challenge existing processes to develop synergies, ensure alignment, and/or stronger controls
• Create presentations/documents on key strategic initiatives and be able to showcase the work performed to a Senior Management audience

Required Qualifications:

• 5+ years of business support or related experience
• Outstanding executive communication (verbal and written)
• Must be analytical and organized
• Ability to manage competing priorities & tight deadlines
• Ability to work in a fast-paced environment; often with a high degree of ambiguity and prioritizing manage multiple priorities.
• Proven skills for building partnerships and influencing to achieve strategy
• Effective project management and ability to collaborate, manage, and expand relationships across the organization
• Exhibit a strong drive for results and success; convey a sense of urgency to achieve outcomes and exceed expectations; persists despite obstacles, setbacks and competing influences
• Self-starter, curious and eager to move the business forward
• Ability to work autonomously and effectively manage a dynamic work environment
• Advanced PowerPoint and Microsoft Office skills

Desired Qualifications:

• Experience developing senior management or board level materials
• Previous experience working with SharePoint
• Working knowledge of the Global Financial Crimes organization

1st shift (United States of America)