Optimove Customer Success Manager 

Israel, Tel Aviv District, Or Yehuda 

485603624

Responsibilities:

• Owning customer relationships as the main point of contact in the company
• End-user customer training to unlock the value of Optimove’s software for our clients
• Guidance and advice for enhancing the use of the system
• Project management and crisis resolution
• Education regarding new and existing features
• Ongoing customer enablement – make our clients successful!

Requirements:

• Bachelor’s degree
• 1 year experience in relevant roles (customer facing) preference from software companies
• Fluent in English & Hebrew - Extremely strong presentation and communication skills
• Proactive, highly organized, with the ability to manage multiple tasks
• Fast learner who can understand and articulate technology at any level
• Rich and effective interpersonal skills
• Strong analytical skills
• Growth mindset – always pushing yourself out of your comfort zone
• Experience in technology-related fields, preferably B2B SaaS