Amazon Partner Customer Success Development Manager 

United States, Washington, Seattle 

484121365

Key job responsibilities
- Work with subject matter experts, development partners, and other stakeholders to develop both internal and partner facing content that meets audience and program requirements in creative and engaging ways
- Analyze and evaluate training programs to determine gaps in content, initiatives, and timelines and provide solutions- Develop data-driven narrative proposals for new initiatives, or evolving/retiring existing programs.- Land, coordinate and execute programs through cross-functional engagement.- Build mechanisms to capture feedback and act on partner insights that inform strategy evolutionDiverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Work/Life BalanceMentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

- BA/BS degree required
- 7+ years in the technology industry focused on customer success or in go-to-market roles, or management consulting serving high-tech clients on go-to-market topics
- 7+ years in partner management, customer success, or in go-to-market roles
- Proven ability to influence senior stakeholders and drive change
- Experience working with global systems integrators (GSIs/Sis), consulting partners, and/or independent software vendors (ISVs)

- Experience in cloud computing or enterprise technology services
- MBA or advanced degree
- Understanding of enterprise customer success delivery models
- Experience building partner enablement programs
- Experience developing training and enablement programs
- Strong program management and operational excellence skills
- History of building partnerships across complex organizationPursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.