Wells Fargo Lead Commercial Loan Servicing Representative 

India, Telangana, Hyderabad 

483402146

In this role, you will:

• Provide Loan IQ training and guidance to less experienced Commercial Loan Servicing representatives in interpreting and understanding complex policies as well as managing cross group projects
• Research, respond to and resolve complex inquiries Loan IQ
• Train others on complex loan agency inquiries and servicing language in loan documentation and interpretation, as well as an understanding of financial services and customer support
• Coordinate and reconcile all loan advances and payments with member banks and customers and books letters of credit
• Support loan trading and assignments
• Prioritize work and provide day to day work leadership and mentorship to the support team
• Lead or contribute to customer issue resolutions that require coordination amongst various teams
• Collaborate and consult with peers, colleagues and managers to resolve issues and achieve goals
• Interact with internal customers
• Receive direction from leaders
• Exercise independent judgment while developing the knowledge to understand function, policies, procedures, and compliance requirements

Required Qualifications:

• 6+ years of Loan IQ Commercial Loan Servicing experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Desired Qualifications:

• Graduate & above.

Job Expectations:

• Candidate should be able to navigate within Loan IQ application with ease.
• Candidate should know all the lending features and screens in LIQ module.
• Candidate should lead escalations calls on loan research and investigation.
• Candidate should be ready for 18:30/19:30 PM IST shift.
• Position is for 10:30 AM-19:30 PM IST

Wells Fargo Recruitment and Hiring Requirements:

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.