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IBM System Service Representative Tucson 
United States, Arizona, Tucson 
483010651

Today


Required Technical and Professional Expertise

Ideal candidate will possess hardware and/or software support skill, be committed to Client Success, be a self-motivator who enjoys working in a Team environment, and has the following skills:

• Have experience in Customer Service & Customer Interaction
• Have experience with both IBM and OEM computer equipment
• Can demonstrate mechanical aptitude, and given the appropriate tools follow instructions to perform repairs or replacement of computer equipment using the instructions of a hardware maintenance manual.
• Is Comfortable and demonstrated ability in working with and using various tools (e.g. laptop, screwdriver, pry tool, needle nose pliers, wrench) to complete necessary installation, maintenance, or repair task
• Problem solving skills

Preferred Technical and Professional Expertise

Candidates with the following skills are preferred, but not required:
• Technical school degree/diploma
• Prior experience in the field of repair of computer or mechanical equipment