GE HealthCare Imaging Field Service Engineer Hawai 

United States, Hawaii 

482097481

• Responsibilities :
• Associate’s or Bachelor’s degree in Electrical Engineering, Biomedical Engineering, Mechanical Engineering, or related field and 2+ years of experience servicing electrical equipment; OR equivalent military education and 2+ years of experience servicing electrical equipment; OR High School Diploma/GED and 6+ years of experience servicing electrical equipment.
• Experience interfacing with both internal team members and external customers as part of a solution based service process.
• Experience diagnosing and repairing mechanical, electromechanical, and/or electronic equipment.
• Experience troubleshooting and responding to customer concerns.
• Experience with Web applications as well as Microsoft suite of products.
• The successful applicant must comply with GEHC’s standard background check, including a post-offer drug test. In addition, during employment, the employee must comply with all customer access policies, including but not limited to obtaining and/or providing proof of required immunizations, and additional drug tests or background checks (including a federal government background check if assigned to support a contract with the federal government).
• Special Physical Requirements: Candidate must be able to lift, carry, push, and pull up to 35 lbs. unassisted and frequently bend, stoop, twist, climb, crouch/squat, kneel/crawl, sit and stand for long periods of time. Candidate must also be able to reach at, above and below shoulder level, flex/extend neck and have good hand and finger dexterity. Specific vision abilities required by this job may include color, close vision, distance vision, peripheral vision and depth perception.
• Must have and maintain a valid Driver’s License.
• Willingness to be available "after hours", or work a rotating On-Call schedule, including weekends, for critical issues and coverage, as necessary.
• Quality-Specific Goals:
• Aware of and comply with the GEHC Quality Manual, Quality Management System, Quality Management Policy, Quality Goals, and applicable laws and regulations as they apply to this job type/position.
• Meet Health and Human Services, Environment Health and Safety and/or all other applicable regulatory requirements.
• Complete all planned Quality, EHS & Compliance training within the defined deadlines.
• Identify and report any and all customer quality or compliance concerns immediately to the Quality Organization.
• Identify and report any personal quality or compliance concerns immediately to the Quality Organization.
• Ensure timely dispatch closure (if applicable).
• Identify and report any unsafe workplace conditions or unsafe acts to the EHS Organization.
• Ensure completion of all field modifications instructions (FMI’s) within prescribed timeframe (if applicable).
• Participate in continuous improvement activities by identifying and appropriately escalating process and product quality gaps, providing solutions when possible.
• Maintain tools and test equipment properly and ensuring they are calibrated.

Qualifications

• Associates degree, Bachelor’s degree, military education or High School Diploma/GED with 6+ years of experience servicing electrical equipment
• 2+ years of experience servicing Imaging equipment
• Strong coaching and mentoring skills.
• Strong time management and organization skills and ability to juggle multiple responsibilities.
• Self-motivated.
• Strong networking and interpersonal skills.
• Training and experience in multiple modalities.
• Demonstrated understanding that customers determine our success.
• Operate with efficiency and sense of urgency.
• Willingness to learn and adapt to changing environments.
• Empower and inspire others.
• Ability to deliver results in an uncertain environment.
• In the Life Sciences business you must be a Field Engineer Level 1 for 2 years before moving to a Field Engineer Level 2.