Expoint - all jobs in one place

The point where experts and best companies meet

Limitless High-tech career opportunities - Expoint

Truist Service Finance Account Manager 
United States, Florida, Boca Raton 
480023270

12.01.2025

Regular or Temporary:

English (Required)

1st shift (United States of America)
Please review the following job description:
Responsible for servicing and retaining Service Finance dealer relationship by managing their daily pipeline and providing education on program or process enhancements.

Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.

• Maintain dealer relationships by providing a high level of customer service.
• Provide dealers with friendly, courteous and accurate verbal and written communication.
• Utilize enterprise supported sales management systems to document pertinent dealer information: contact information, number of sales reps, annual revenue, finance volume, and previously used lenders.
• Utilize company sales training, scripts, and strategy to retain performing dealers.
• Update and train dealers on changes to procedures or programs.
• Act as liaison between other departments within Service Finance.
• Perform other related duties and assignments as required and as assigned by supervisor or manager
QUALIFICATIONS
Required Qualifications:
The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• High school diploma or equivalent education
• Knowledge of customer service, sales and consumer finance is essential
• Strong verbal and written communication skills
• Excellent organizational skills
• Excellent customer service skills
• Ability to multitask and work in a fast paced environment
• Willingness to learn and train peers
• Positive and professional attitude
• Demonstrated proficiency in Microsoft applications and previous CMS experience


Preferred Qualifications:
• Bachelor’s degree
OTHER JOB REQUIREMENTS / WORKING CONDITIONS