As an
Job Responsibilities:
- Manage the onboarding of Equipment Finance loan and lease transactions across various segments.
- Provide ongoing oversight of team members’ work to ensure data quality and accuracy.
- Create synergies and foster partnerships across Onboarding sites and operations teams.
- Act as a productivity and efficiency champion for the process.
- Establish, communicate, and manage key performance metrics.
- Ensure an audit-ready team by maintaining an effective controls framework.
- Develop talent within the onboarding team through training and coaching.
Required Qualifications, Capabilities, and Skills:
- Minimum of 4 years of management experience, with an additional 8+ years banking experience.
- Experience in Commercial lending transactions & loan documentation required.
- Skilled in handling client issues and problem resolution.
- Strong influencing and communication skills with stakeholders.
- Relevant process management experience.
- Ability to lead in a continuous change and agile business environment.
- Inclusive, supportive leadership with the ability to collaborate across teams.
Preferred Qualifications, Capabilities, and Skills:
- Equipment Finance documentation or transaction management highly preferred.
- Sound understanding of project management and quality methodologies.
- Proficient in developing procedures and training solutions.
- Advanced proficiency in Microsoft Office products.