Bachelor's degree in Science, Technology, Engineering, or equivalent practical experience.
3 years of experience troubleshooting and advocating for customer needs, triaging technical issues, or software development.
Experience writing, reading, and debugging code in one of the following: Java, C, C++, Python, or Go.
Experience creating content for technical audiences (e.g., developer documentation, industry white papers, Computer Science course material, or IT administration playbooks).
Experience working with distributed systems, and experience in distributed systems solutions, design patterns, or best practices.
Experience with web technologies (e.g., HTTP, HTML, DNS, TCP).
Preferred qualifications:
Experience working with any public cloud services and infrastructure (e.g., Google Cloud Platform).
Experience in data analytics, data warehousing, ETL development, data science or other Big Data applications.
Experience with open source distributed storage and processing utilities in the Apache Hadoop family or workflow orchestration products.
Experience in crisis response or escalation management across multiple teams, with the ability to influence momentum of incident response for critical customer issues.
Experience administering and querying data in distributed, columnar or analytic oriented databases or distributed data processing frameworks.