The point where experts and best companies meet
AlignTech Sr Lead Counsel UKI-Nordics United Kingdom, England, London 476918743
19.05.2025
Share
As Sr. Supervisor, Clinical Liaison , you will step into a pivotal leadership role where you’ll oversee a team of Clinical Specialists in the region, driving growth and empowering our customer dentists in Africa through education on Align’s digital platform.
As a mentor and guide, you’ll inspire your team to excel in their daily activities and deliver outstanding performance.
This role will drive digitalization in the local dental space, helping dentists and orthodontists reach more patients and driving improvements to the patient experience.
- Employment Type
- Full Time
- EMEA-South Africa
- Workplace type
- Oversee a team of Clinical Specialists whose role is to drive growth and build clinical confidence of customers through education on Align’s clinical protocols and ClinCheck software program as well as clinical troubleshooting.
- Provide direct supervision and mentorship to direct reports in relation to performance, workflows, duties, day-to-day activities, and tasks to achieve agreed targets.
- Plan onboarding and training of new hires within the region’s organization
- Monitor employee productivity, provide constructive feedback, coaching and personal development.
- Analyse the outcome of programs and initiatives through reporting and propose new approaches and action plans.
- Investigate and analyse clinical-related customer inquiries, complaints, and adverse events.
- Receive assignments with goals, objectives, and processes.
- Demonstrate Leadership and influencing skills (“go-to-person”)
- Require a bachelor’s degree in dentistry, dental tech, dental hygiene/therapist.
- Experience in customer relations and people management/leadership roles is preferred.
- Strong interpersonal, listening, and persuasive communication skills
- Strong presentation skills, ability to influence through public speaking.
- Strategic thinker – ability to think outside of the box.
- Excellent written and verbal communication skills in English
- Good analytical and numeracy skills
- Good knowledge of basic computer operations and Microsoft Office tools
- The ability to flourish in a young international company experiencing significant growth (i.e., roll up sleeves approach and able to deal with ambiguity)
- Willing to travel up to 60% of the time across Africa
Your growth and well-being:
- Health and well-being programs to keep you thriving in both body and mind.
- Employee discounts on Invisalign products.
- Learning opportunities though online learning resources and support for your individual development plans.
- Inclusive workspace that fosters diversity and collaboration.
Country-specific details will be shared with you by your recruiter during the interview process.
These jobs might be a good fit
