Boston Scientific Senior Customer Education Specialist 

United States, Minnesota 

476656776

Your responsibilities will include:

• Develops the approach, scope and operational plan for strategic Medical Education meetings & events. Produces meetings & events following established guidelines, processes and tools, in collaboration with functional/business leadership and cross-functional partners.
• Coordinates the planning and delivery of Medical Education customer training or research programs including in-person, virtual, observation, live broadcast and/or local dinner programs. Includes communication with customers to coordinate logistics for their participation in the event (e.g., hotel, transportation, schedule) and management of all aspects of registration including invitations, travel, and hotel accommodations to ensure that logistics are effectively managed for all participants and faculty.
• Communicates proactively to all stakeholders, managing expectations, timelines and logistics.
• Ensure compliance adherence by completing, tracking, and documenting all HCP contract and payments, spend reporting, vendor payments, and internal requirements.
• Possesses technical aptitude and basic knowledge of BSC interventional cardiology products and systems. Develops a solid understanding of products and market.
• Acquires, maintains, and transports equipment used for hands-on customer training and education is present and functional at Med Ed programs as well as national symposia.
• Attends events to ensure that details associated with hands-on equipment, participants, lodging, faculty, and agendas are attended to and that problems are corrected.
• Works closely with Medical Education Strategists and Medical/Scientific Affairs to develop and execute programs and ensure compliance in all our training processes.
• Acquires and maintains knowledge of meeting & event industry trends and best-in-class practices as related to responsibilities.

Required qualifications:

• Bachelor’s degree
• A minimum of 5 years of experience in mid to large scale event management and/or training programs
• Strong program management and organization skills
• Strong communicator and collaborator
• Must be able to work autonomously on multiple projects at one time
• Comfortable developing and maintaining relationships with physician customers and field reps
• Lead development of new processes and adjust practices as needed to meet business or team needs
• Experience with training in the medical device industry or other highly regulated environments.
• Technical aptitude and ability to think strategically with appetite for innovation and continuous learning
• Ability to travel 20%

Preferred qualifications:

• Knowledge of MS Office Suite, SalesForce.com, Concur, CVENT or similar event management software
• Knowledge of Interventional Cardiology products

Compensation fornon-exempt (hourly), non-sales rolesmay also include variable compensation from time to time (e.g., any overtime and shift differential) and annual bonus target (subject to plan eligibility and other requirements).

Compensation forexempt, non-sales rolesmay also include variable compensation, i.e., annual bonus target and long-term incentives (subject to plan eligibility and other requirements).

For MA positions:It is unlawful to require or administer a lie detector test for employment. Violators are subject to criminal penalties and civil liability.

Please be advised that certain US based positions, including without limitation field sales and service positions that call on hospitals and/or health care centers, require acceptable proof of COVID-19 vaccination status. Candidates will be notified during the interview and selection process if the role(s) for which they have applied require proof of vaccination as a condition of employment. Boston Scientific continues to evaluate its policies and protocols regarding the COVID-19 vaccine and will comply with all applicable state and federal law and healthcare credentialing requirements. As employees of the Company, you will be expected to meet the ongoing requirements for your roles, including any new requirements, should the Company’s policies or protocols change with regard to COVID-19 vaccination.