Citi Group Operations Support Specialist - Wire Processing Hybrid 

United States, Missouri, O’Fallon 

475379079

The Ops Support Specialist 4 is an entry-level position responsible for providing operations support services, including but not limited to; creating and approving mortgage funding wires, processing incoming check, performing account level research. Additionally, the Ops Support Specialist 4 serves as the liaison between operations staff, settlement agents and vendor management. The overall objective of this role is to provide day-to-day operations support in alignment with Citi operations support infrastructure and processes.Responsibilities:

• Follow established procedures to complete daily assignments and resolve problems that require in-depth investigation or research
• Provide team assistance, including serving as subject matter expert,
• Support an expansive array of products and services
• Communicate pertinent information to managers and support activities that help mitigate organizational loss or impact, as needed
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• 1-3 years of relevant experience
• Experience working in a business office or operational environment
• Proficient computer and math skills with a focus on complex databases and spreadsheets
• Demonstrates technical and administrative expertise
• Consistently demonstrates attention to detail
• Demonstrated knowledge of activities, policies, and procedures of a basic work area

Education:

• High School diploma or equivalent

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

Anticipated Posting Close Date:

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