Capital One Manager - Technical Writer 

United States, Virginia, Richmond 

474871108

This role ismeaning associates typically spend about half their time (2-3 days per week)in-person at one of our offices listed on this job postingare enterprise- wide

The right candidate will have a love of technology, a genuine ability to use language as a tool, and a deeply technical experience as a tech writer. They are also:

• Experienced at writing highly technical documentation for a range of audiences

• Dedicated to delivering content that is technically accurate and provides clarity for even the most complex processes

• Eager to partner across organizational lines to create great content

• Comfortable juggling multiple projects to drive successful and timely completion

• Organized and able to navigate competing priorities, leading projects from start to finish

• Able to self-edit and committed to document quality and a flawless user experience

• Open to new and modern ways of constructing and delivering content

• Ready to contribute process improvements for added efficiency

• Strong grammarians who understand how sentence structure and word choice can clarify or obscure meaning

• Happy to iterate and collaborate: draft, ask, test, fail, and improve

• Curious about Capital One, platform products and documentation of best practices

Basic Qualifications:

• Bachelor’s degree or military experience

• At least 3 years experience writing documentation for both technical and non-technical audiences

• At least 1 year of experience working with GitHub or other version control and workflow management software

Preferred Qualifications:

• 1+ years of experience writing in Markdown

• 1+ years of experience working with an IDE or text editor (e.g., Visual Studio Code, IntelliJ)

• 5+ years of technical writing experience

• 1+ years of experience working in an Agile environment