Amazon Systems Development Engineer Amazon Connect Telecom Engineering 

United States, California, Mountain View 

474356683

Key job responsibilities
• Develop and maintain systems for voice routing, SIP trunking, carrier integrations, and telecom fraud prevention across global regions.
• Design and code the right solutions starting with broadly defined problems.
• Build tooling and documentation that makes it easier for engineers to deploy, test, and operate telecom services across multiple AWS regions
• Identify and resolve issues in real-time communication systems serving millions of voice minutes daily, working with global carrier partners and internal teams

- Experience programming with at least one modern language such as C++, C#, Java, Python, Golang, PowerShell, Ruby
- Experience with distributed operational health and performance monitoring systems
- Bachelor's degree in Computer Science, Computer Engineering, Systems Engineering, Electrical Engineering, or other related discipline

- Experience with telecommunications, VoIP, or real-time communication systems (SIP, RTP, carrier protocols)
- Knowledge of networking concepts, distributed systems, and operational practices
- Understanding of system monitoring, alerting, and troubleshooting methodologies