Uber Program Manager II Tech 

United States, West Virginia 

473161571

This role includes:

1. Build & Optimize Frameworks : Develop new testing capabilities from scratch, tailored to business needs and end-user expectations.
2. Define & Own Quality OKRs : Establish and track key quality objectives, continuously striving for improvements beyond defined boundaries.
3. Drive Strategic Initiatives : Take bold, high-impact bets aligned with Uber’s overarching strategy and mission.
4. Implement Scalable Processes : Lead the rollout of large-scale operational processes, including strategy redefinition, vendor partnerships, and KPI-driven execution.
5. Oversee Operations & Business Activities : Ensure the seamless execution of quality initiatives to achieve the desired results.

- - - - What You Will Do ----

1. Define Test strategy, roadmap and gain operational efficiency for Quality@Uber
2. Continuous identification of gaps in the test automation framework/Automation process and bringing in thought leadership to bridge those gaps
3. Define the processes to Ensure day-to-day operations in Quality is working seamlessly
4. Ability to ideate and include different areas of testing (eg. Performance, Load testing, Security etc.,) and should be competent in defining roadmap for scaling the same
5. Ability to question the status quo and bring in industry best practices for Quality
6. Work with the vendors, cross-functional engineering teams to deliver the artifacts
7. Ensure OKRs and metrics are on track and raise flags whenever necessary

- - - - What You Will Need ----

1. Having 6-10 years of experience in program management around software quality or handling any software product/feature development
2. Experience as a Test manager driving quality for past-paced B2C/B2B mobile apps
3. Experience in solving problems, both structured and ambiguous, at scale with strong attention to detail in constantly evolving business environments
4. Excellent written and verbal communication skills with the ability to influence internal and external partners
5. Self-motivated with a strong affinity for vision setting, strategic problem solving, and driving action
6. Experience with process design and optimization, program management, customer support strategies, quality assurance, and willingness to explore and learn new technologies
7. Strong analytical and quantitative skills with the ability to use data and metrics to back up assumptions, and recommendations and drive customer and product-focused decisions
8. Entrepreneurial Mindset - Ability to think Top-Down and Bottom-up

- - - - Preferred Qualifications ----

1. Candidate with an MBA is an added advantage
2. Ability to plan and execute in an organized manner
3. Ability to deep dive both technically and operationally on the problems and achieve operational excellence by finding appropriate solution

* Accommodations may be available based on religious and/or medical conditions, or as required by applicable law. To request an accommodation, please reach out to .