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Responsibilities:
Establishes and oversees the application of operational risk policies, technology and tools, and governance processes to create lasting solutions for minimizing losses from failed internal processes, inadequate controls, and emerging risks.
independently asses risks and drive actions to address the root causes that persistently lead to operational risk losses by challenging both historical and proposed practices.
Governance and oversight may include (not limited to) technology operational risk, cyber risk for example.
Serves as an SME and oversight function working with the In-Business OR and Independent Risk Teams
Drives – Operation Risk Anticipation, Mitigation and Loss Recovery (and respective Recovery Plans)
Ensures Operation Risk Policy implementation and provide exception approvals
Attends regular In-Business Risk & Control Forums
Work with the first line to review, challenge and provide guidance to improve metrics by calibrating thresholds and define new metrics to identify ‘true’ risk breaches
Assist with assurance reviews to test processes and controls
Partner with country cluster leads on reviews performed locally, as well as, Risk Stripe SME’s on ORES, NACs, Lessons Learned, etc.
Work on deep dive (root cause analysis) with support of In-Business Risk & Control and drive corrective actions
Issues Management (KPI/KRI/Corrective Action Plans)
Share best practices and common risk, controls and corrective actions through Framework Papers
Embrace a level of professional skepticism, naturally seeking to remain objective & validate answers provided before making key decisions
Collaborates to resolve any issues which fall within the terms of the contract. Escalate those that require commercial or legal support.
Develops and maintains relationships across the business users and Lines of Defense to better understand and deliver customer requirements by responding to changes in the internal and external business environment
Qualifications:
10+ years relevant experience
Treasury Trade Solutions Product knowledge strongly desired
Significant experience in Operational Risk is essential. Other audit and risk and control disciplines would be a plus
Exposure to Internal Audit would be desirable
Expertise in the following would be beneficial: Fraud Awareness and Risk Management Operations and Systems (Information Security Standards, Vendor/Outsourcing Management and MCA Legal and Regulatory Compliance Management of a global operations and a complex environment that includes global teams
Outstanding communication (verbal & written) and influencing skills through all levels of the organization. Exceptional relationship management skills; must be able to address and resolve conflict while maintaining relationships. Ability to effectively communicate complex topics to a broad audience.
Detailed oriented with analytical skills
Expert in Microsoft Office Tools.
Bachelor’s/Universitydegree, Master’s degree preferred
By joining Citi Solutions Center Poland, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed) and enjoy a whole host of additional benefits such as:
Private Medical Care Program
Life Insurance Program
Pension Plan contribution (PPE Program)
Employee Assistance Program
Paid Parental Leave Program (maternity and paternity leave)
Sport Card
Holidays Allowance
Sport and team recreation activities
Special offers and discounts for employees
Access to an array of learning and development resources
A discretional annual performance related bonus
A chance to make a difference with various affinity networks and charity initiatives
Time Type:
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