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JPMorgan Control Manager - Senior Associate 
United Kingdom, England, London 
471975862

29.01.2025

This role will be supporting the
Chase UK, DE and Nutmeg

As a Control Manager at JPMorgan Chase within the International Consumer Bank, you will be a part of a flat-structure organization. You'll be responsible for leading and building out an enhanced control framework which supports a continuous and integrated approach to risk assessment. Additionally, you'll ensure the team assists in top-down risk analysis, real-time control issue detection, escalation, root cause analysis, and remediation.

Job Responsibilities

Based out of London your day-to-day responsibilities will include:

  • Assisting the design and implementation of control frameworks to ensure compliance with regulatory requirements and internal policies.
  • Collaborating and build relationships with business stakeholders to identify potential risks associated with new and existing products, and develop strategies to mitigate these risks.
  • Conducting comprehensive risk assessments for product development and change initiatives, ensuring that all potential risks are identified, evaluated, and addressed.
  • Monitoring and evaluate the effectiveness of existing controls and recommend improvements as necessary.
  • Providing training and guidance to staff on control processes and risk management practices and foster proactive risk management culture across ICB.
  • Contributing to the Compliance and Operational Risk Evaluation (CORE) program by focusing on four key pillars: i) Control Design & Expertise; ii) Risks & Controls Identification/Assessment; iii) Issue Management; iv) Control Governance & Reporting.
  • Partnering effectively with control colleagues across the firm, business, operations management, legal, compliance, risk, audit and technology control functions to further establish and maintain business relationship loops.
  • Supporting consistent and rigorous operational risk practices and control programs (incl. control committee reporting, risk mitigation, key risk indicators, control design, and controls performance evaluations).
  • Reviewing, analysing and managing programme-related data (e.g. KRIs/KPIs) and key metrics to inform on the health of the operational risk and control environment.
  • Contributing to cross-departmental initiatives (e.g. awareness programs, risk expos, trainings, etc.).

Required Qualifications, Capabilities and Skills

  • 3+ years of experience in Operational Risk Management gained through working within Product, Controls, Compliance or Audit within a large financial institution, regulator, consulting firm and/or retail investments manager.
  • Strong acumen for risk identification and assessment, and development of effective control mechanisms that mitigate these risks.
  • Excellent written and verbal communication skills with an ability to influence business leaders at all levels of seniority in a meaningful and actionable manner
  • Experience in partnering with business and other stakeholders to manage remediation of operational risk related issues.
  • Experience process mapping
  • Effective time management and prioritization skills.
  • Detail-oriented with a high level of accuracy and integrity.
  • Comfortable working in an agile and evolving environment
  • Passion to grow as part of a team
  • Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Visio)

Preferred Qualifications, Capabilities and Skills

  • Experience using any of the following a plus: JIRA, Confluence, Alteryx or CORE.
  • Knowledge of banking processes, regulations and risks.
  • Understanding of digital banking applications controls.
  • Bachelor’s degree preferred but not required