Amazon Cloud Support Associate 

India, Telangana, Hyderabad 

469984970

Key job responsibilities* Career development: We promote advancement opportunities across the organization to help you meet your career goals.
* Training: We have training programs to help you develop the skills required to be successful in your role.
A day in the life
Every day will bring new and exciting challenges on the job while you:
* Learn and use ground breaking technologies.
* Apply advanced troubleshooting techniques to provide unique solutions to our customers’ individual needs.
* Interact with leading engineers around the world.
* Partner with AWS teams to help reproduce and resolve customer issues.
* Leverage your extensive customer support experience to provide feedback to internal AWS teams on how to improve our services.
* Drive communication during critical events.
* Drive projects that improve support-related processes and our customers’
About the team
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life Balance

- 0-1 years of experience in Linux Systems administration OR Database design and Optimization OR BigData Analysis OR Network administration OR Dev-ops. Programming / scripting experience (Java, Perl, Ruby, C#, and/or PHP)
- - Troubleshooting / Support experience
- - Excellent oral and written communication skills