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Key Responsibilities:
Become key partner to assigned field sales representatives.
Focus on the goal of delivering every order on-time and in full.
Assist in achieving sales target goals within assigned territories.Process a variety of requests, identify service and sales challenges, and initiate appropriate action to resolve issues.Performs other related duties and assignments as required.
Key Relationships:
DCx Operations
Cresting operations
External embellishment vendors
Marketing
Knowledge, Skills and Abilities:
Golf industry knowledge desired.
Experience in working with SAP
Must demonstrate a superior customer service focus, telephone etiquette, and effective verbal, written, and keyboard skills.
Individuals must work cooperatively and establish positive cross-functional relationships within the organization.
Knowledge of Microsoft Office Products, particularly Excel, is essential.
Excellent communication, interpersonal and influencing skills are paramount.
Active listening skills and customer service orientation mandatory.
Unparalleled organization skills with the ability to conduct several, high priority projects with a keen attention to detail required.
Requisite Education and Experience / Minimum Qualifications:
Bachelor’s in a business related field preferred; minimum of 2 years Customer Service or Sales-related work experience required, preferably in a fashion/performance apparel or footwear environment.
Working knowledge of adidas apparel and embroidery highly desired.
Mastery of the English language with superior written and verbal communication, interpersonal and persuasion skills are required.
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