Citi Group CTSM KL - Sr Vice President Cluster Head 

Malaysia, Kuala Lumpur 

469720429

Shape your Career with Citi

Citi’s

Sr Vice President, Cluster Head of Custody Implementations & Change (Hybrid)based in Kuala Lumpur, Malaysia. Being part of our team means that we’ll provide you with the resources to meet your unique needs, empower you to make healthy decision and manage your financial well-being to help plan for your future. For instance:

• Citi provides programs and services for your physical and mental well-being including access to telehealth options, health advocates, confidential counseling and more. Coverage varies by country.
• Citi provides access to an array of learning and development resources to help broaden and deepen your skills and knowledge as your career progresses.
• We have a variety of programs that help employees balance their work and life.

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Shape your career with Citi in KL. Byjoining Citi, you will become part of a global organisation whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress.

In this role, you’re expected to:

• Manage and lead a team of ~10 project managers across our KL, HK, Singapore & Melbourne sites to deliver best in class Custody implementations and Change Management.
• Work with our global Product, Sales, Operations and Implementations partners to ensure seamless change delivery to our largest institutional Custody clients across the Securities Services product set.
• Identify key talent, manage the team’s development, capacity and ensure adherence to appropriate methodologies and standards
• Support product and client solutioning to ensure the implementation of robust operating models and minimise manual processing
• Provide oversight of the Custody implementations and change portfolio within the clusters to ensure governance, timely escalation and best-in-class delivery.
• Develop and implement strategic process and organisational change to improve efficiency and client experience
• Manage risks and controls to the highest standards of zero tolerance
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

As a successful candidate, you’d ideally have the following skills and exposure:

• 8-10 years Securities Services experience in client facing roles preferably within Custody Services
• Extensive project/change management experience within Financial Services
• Experience leading, developing and managing multi-region, high performing teams
• Experience implementing, managing and leading change projects and programs for institutional clients
• Experience managing risks and controls in a highly dynamic environment
• Experience working effectively in a highly matrixed organisation
• Formal project/change management qualifications preferred

Time Type:

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