The New Customer Program Intern will offer daily support to sales operation department, and any other relevant department. The Commercial Operations Intern must be able to multitask and prepared to manage a wide variety of responsibilities that can change daily.
In this role, you will…
- Responsible for including, validating and track leads into SFDC.
- Responsible for enquiries from incoming calls and emails.
- Responsible for SFDC setups related to TM’s roster, online reports
- Be involved in relevant CommOps projects or trainings, as required.
- Maintain a basic knowledge in orthodontic/dental concepts and topics.
- Many other tasks assigned by department supervisor.
In this role, you’ll need …
REQUIREMENTS
- Current student in Business Administration, Marketing or similar.
COMMUNICATION SKILLS
- English: Intermediate.
- Ability to read and interpret basic documents.
- Ability to write routine reports and correspondence.
- Ability to communicate effectively with internal and external customers.
COMPUTER SKILL
- Familiarity with the Windows environment.
- Ability to learn software applications quickly.
- Intermediate Excel (pivot table, formulas, VLOOKUP).
OTHER SKILLS
- Results driven / Work under pressure
- Keeps working to achieving a result even in front of unanticipated obstacles.
- Brings simple, consistent, and fast actions to solve problems.
- Deals with different inputs, areas, information in other to reach a result.
- Proactive
- Proactively searches for required information.
- Analytical ability
- Ability to focus attention to detail.
- Actions/decisions are driven by analysis on the available information.
- Able to analyze a specific matter from its begging to its end.
- A pleasant personality with good interpersonal skill.
- Flexibility, Agility, teamwork
- Be organized and with a high sense of urgency and DISCIPLINE, following timelines proposed
