Amazon Trilingual Technical Translation Specialist 

Ireland, Dublin 

467504432

Amazon has built a reputation for excellence with recent examples of being named #1 in customer service, #1 most trusted, and #2 most innovative. Amazon Web Services (AWS) is carrying on that tradition while leading the world in Cloud technologies.We are seeking people with strong Japanese/Korean/Mandarin and English language skills. Understanding AWS service basics and general IT technical terms, you will need to translate documents from English into Japanese/Korean/Mandarin, create Japanese/Korean/Mandarin subtitles for short videos, and streamline our localization and translation processes.Every day will bring new and exciting challenges on the such as:
● translating public and internal documents.
● creating Japanese/Korean/Mandarin subtitles for short videos.
● performing live translation between English and Japanese/Korean/Mandarin for internal video and audio conference calls.
● translating training material for our support teams.
● translating knowledge-base documents from Japanese/Korean/Mandarin into English.
● reviewing the English language quality of internal communications within our support ticket system.
● delivering English communication training to our support teams.
● translating notifications and announcements sent to our Japanese/Korean/Mandarin customers.
● promoting our documents and videos on social media.
● grading English examination results of hiring candidates and employees.
● leading of an initiative to evaluate systems to assess the English language skills of hiring candidates.● contributing to the overall improvement of the customer experience from a local language support point of view.
Dublin, D, IRL

● Strong Writing and speaking English skills and Japanese/Korean/Mandarin
● Bachelor's degree or equivalent level of knowledge acquired from relevant job experience
● Job-related experience with the translation between English and Japanese/Korean/Mandarin
● Excellent oral and written Japanese/Korean/Mandarin communication skills
● Ability to quickly learn technical terms for utilization in translation activities
● Having strong multitasking skills
● Streamlining job processes when needed
● Having a strong customer focus

● Experience working as an engineer or an agent
● Experience creating external technical documentation
● Live translation and interpretation between English and Japanese/Korean/Mandarin
● Experience working with customers
● Experience in identifying and implementing improvements to operational proceduresOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need an adjustment during the application and hiring process, including support for the interview or onboarding process, please contact the Applicant-Candidate Accommodation Team (ACAT), Monday through Friday from 7:00 am GMT - 4:00 pm GMT. If calling directly from the United Kingdom, please dial +44 800 086 9884 (tel:+448000869884). If calling from Ireland, please dial +353 1800 851 489 (tel:+3531800851489).